Common questions
Short answers to what I get asked most. Missing something? Just write.
Cooperation & billing
I work on hourly packages or monthly retainers. Pick what fits your scale. You always see where the time went.
Yes. I can build just the site and part ways, or stay on for ongoing care. Most clients end up staying after launch. They like having someone to call.
Yes. I issue a 23% VAT invoice for every service.
Support & incidents
Per the SLA. For clients on ongoing care I set specific response times, including out-of-hours coverage if you need it.
I work remotely across Poland. If something genuinely needs on-site presence, like a hardware swap or network install, I travel regardless of region.
Project delivery
Yes, that’s a common case. I audit what’s there and tell you honestly what’s worth keeping, what to fix, and what to rewrite. No selling you things you don’t need.